Your privacy matters at 25superph. This Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform.
All data you submit to 25superph — registration details, KYC documents, payment information — is transmitted over 256-bit SSL-encrypted connections. The same standard used by Philippine banks like BPI and BDO.
25superph complies fully with Republic Act No. 10173, the Data Privacy Act of 2012, and regulations issued by the National Privacy Commission (NPC). Your data rights under Philippine law are fully respected here.
25superph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with service providers is limited to what is strictly necessary to operate the platform.
This Privacy Policy ("Policy") is issued by 25superph ("the Company," "we," "us," "our"), the operator of the online casino and sports betting platform accessible at 25superph.club and its associated pages (collectively, "the Platform"). This Policy applies to all personal data collected from individuals ("Users," "Players," "you") who visit, register on, or use the Platform.
25superph is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173 — Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, this Policy also reflects principles consistent with international best practices in data protection.
Please read this Policy carefully. By accessing the 25superph Platform or registering an account, you acknowledge that you have read and understood this Policy. If you do not agree with the terms set out here, please discontinue use of the Platform.
This Policy should be read together with the 25superph Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions on matters of data protection, this Policy shall prevail.
For the purposes of the Data Privacy Act of 2012 and this Policy, 25superph acts as the Personal Information Controller (PIC) with respect to the personal data of all users of the Platform. As PIC, 25superph determines the purposes and means by which personal data is processed.
Where 25superph engages third-party service providers (such as game providers, payment processors, KYC verification services, or customer support platforms) to process personal data on its behalf, those parties act as Personal Information Processors (PIPs) and are contractually obligated to process data only on 25superph's documented instructions and in compliance with applicable Philippine data protection law.
For all data protection enquiries, including requests to exercise your rights, you may contact the 25superph Data Protection Officer (DPO) at: [email protected]
25superph collects only the personal data that is necessary to operate the Platform, comply with regulatory obligations, and provide the services requested by users. The categories of personal data we collect include:
Note on Sensitive Personal Information: Government-issued ID documents submitted for KYC purposes constitute sensitive personal information under the Data Privacy Act of 2012. 25superph handles such data with heightened security measures and retains it only for as long as required by PAGCOR compliance and anti-money laundering regulations.
25superph collects personal data through the following means:
| Collection Method | Data Collected | When It Occurs |
|---|---|---|
| Registration Form | Name, email, mobile, date of birth, password | When you create a 25superph account |
| KYC Submission | Government ID, selfie, proof of address | Before your first withdrawal is processed |
| Cashier / Payments | GCash number, bank details, transaction records | When you deposit or request a withdrawal |
| Platform Activity | IP address, device info, session logs, game history | Automatically during every Platform session |
| Support Contacts | Chat transcripts, email content, ticket details | When you contact 25superph support |
| Cookies & Trackers | Session cookies, preference settings, analytics IDs | When you visit the Platform in any browser |
Under the Data Privacy Act of 2012, 25superph processes your personal data on the following legal bases:
25superph uses the personal data collected for the following purposes:
Marketing Communications: 25superph will only send you promotional emails or SMS messages if you have explicitly opted in during registration or via your account settings. You may opt out of marketing communications at any time by contacting support or updating your notification preferences in your account dashboard.
25superph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with the following categories of recipients where strictly necessary:
All third-party service providers engaged by 25superph are contractually required to implement appropriate technical and organisational security measures and to process personal data only for the purposes specified in their agreements with 25superph.
25superph uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how the Platform is used. The types of cookies we use include:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from logging into your 25superph account. Analytics cookies may be disabled without affecting Platform functionality.
25superph retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the following regulatory retention obligations:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 25superph's data destruction procedures.
25superph implements technical and organisational security measures proportionate to the risks associated with processing your personal data. These include:
Data Breach Notification: In the event of a personal data breach that is likely to prejudice your privacy rights, 25superph will notify affected users and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 25superph:
Request a copy of the personal data 25superph holds about you, along with information on how it is used and with whom it has been shared.
Request correction of inaccurate or incomplete personal data. You can update certain account details directly through your 25superph account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal and regulatory retention obligations.
Object to processing of your personal data based on legitimate interests, including the right to opt out of marketing communications at any time.
Request your personal data in a structured, commonly used, machine-readable format where technically feasible and where processing is based on consent or contract.
Lodge a complaint with the National Privacy Commission (NPC) if you believe 25superph has not handled your personal data in accordance with the Data Privacy Act.
To exercise any of the above rights, please contact the 25superph Data Protection Officer at [email protected]. We will respond to verified requests within thirty (30) days, in accordance with NPC guidelines.
The 25superph Platform is strictly for adults 21 years of age and older, as required by PAGCOR's age restriction for online casino gaming in the Philippines. 25superph does not knowingly collect personal data from persons under 21 years of age.
If 25superph discovers that personal data has been collected from a person under 21 years of age, that account will be immediately closed, all data associated with the account will be deleted, and any funds in the account will be handled in accordance with PAGCOR's applicable regulations.
21+ If you believe a person under 21 years of age has registered an account on 25superph, please report it immediately to [email protected]. We take underage gambling seriously and will act on all credible reports without delay.
Some of 25superph's third-party service providers — including certain game content providers and infrastructure partners — may process personal data on servers located outside the Philippines. Where such transfers occur, 25superph ensures that:
25superph will not transfer KYC documents or sensitive personal information to any party outside the Philippines without a documented legal basis under the Data Privacy Act and its Implementing Rules and Regulations.
25superph may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or service offerings. When material changes are made, we will notify registered users by email or via an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 25superph Platform after any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 25superph handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC can be obtained through official Philippine government channels.
For full details of your rights under the 25superph platform, please also review our Terms & Conditions and Responsible Gaming pages.
Your data is protected, your funds are secure, and your identity stays private. Experience a PAGCOR-authorized Philippine casino you can actually trust.
21+ For Filipino adults 21 years and above only. Please gamble responsibly.